Terms & Conditions / Privacy Policy

Terms & Conditions

• Eligibility: You must be at least 18 years of age to register and shop on 1O1 Collections. By using the website, you agree to these terms.
• Account Security: You are responsible for maintaining the confidentiality of your login information. Do not share your password with others.
• Order Acceptance: We reserve the right to refuse or cancel orders due to product unavailability, inaccuracies, or suspected fraudulent activity.
• Shipping and Returns: Full shipping, returns, and refund policies are available on our Help/Support page. Please review before placing an order.
• Conduct & Abuse: We do not tolerate any abusive, fraudulent, or illegal behavior. Accounts found violating policies are subject to suspension.
• Changes to Terms: We may update these terms periodically. Continued use means your acceptance of the latest terms.
• Contact: For questions, email support@shoponeohone.com.

Privacy Policy

• Information We Collect: We collect personal data (name, email, address, phone, payment, purchase history) to enhance your experience.
• Usage of Data: Your data is used for service delivery, order fulfillment, personalized offers, and communication of updates/offers (if opted in).
• Data Security: Sensitive data is stored securely in compliance with Indian law and global standards (GDPR, if applicable).
• Cookies: Our site uses cookies for login sessions, security, analytics, and personalized recommendations. You may disable cookies in your browser but some features may then be unavailable.
• Third Parties: We may share only essential information with payment processors, shipping partners, or offer platforms for fulfillment. We never sell personal information.
• Marketing Consent: You may opt-in to receive promotional updates, offers, and newsletters via email/SMS. Preferences can be updated in your profile.
• Right to Access, Update & Delete: You can access, correct, or request deletion of your data via your account profile or by emailing privacy@shoponeohone.com.
• Policy Changes: Privacy policies are subject to updates. We will notify users of major changes. Continued use means your acceptance.
• Grievance & Support: For privacy concerns, grievances, or requests, contact our Data Protection Officer at privacy@shoponeohone.com.